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Status & Green CardColtonUpdated: January 31, 20268 min read

USCIS InfoPass Appointment in Colton: How to Schedule an Office Visit

Guide to scheduling appointments at USCIS field offices for immigration inquiries

SoCal Immigration Services
Reviewed by: Maria Santos, DOJ Accredited Representative

Quick Answer

For immigration applicants in Colton who need in-person assistance from USCIS, scheduling an appointment at a field office is essential. SoCal Immigration Services provides Arabic-speaking guidance on navigating the USCIS appointment system.

Reviewed for accuracy by

Maria Santos

DOJ Accredited Representative • 15+ years experience

For immigration applicants in Colton who need in-person assistance from USCIS, scheduling an appointment at a field office is essential. SoCal Immigration Services provides Arabic-speaking guidance on navigating the USCIS appointment system.

What is USCIS InfoPass?

InfoPass was the former name for the USCIS appointment scheduling system. USCIS has updated their systems, but appointments at field offices are still available through the USCIS Contact Center and online account.

Current Appointment Options:
• Through USCIS online account (my.uscis.gov)
• By calling the USCIS Contact Center (1-800-375-5283)
• Through Emma virtual assistant on USCIS website
• For certain emergencies, walk-in at field office

When You Need a USCIS Appointment

Schedule an appointment for these situations:
  • Emergency travel and need advance parole quickly
  • Biometrics appointment was missed or needs rescheduling
  • Case has been pending beyond normal processing times
  • Need to submit additional evidence in person
  • Green card, EAD, or travel document was lost/stolen
  • Received appointment notice but have scheduling conflict
  • Need ADIT stamp in passport after green card approved

USCIS Field Offices Near Colton

Colton residents may be served by these USCIS offices:
OfficeAddressServices
San Bernardino655 W Rialto Ave, San Bernardino 92410Full service field office
RiversideNot available - travel to San BernardinoN/A
Los AngelesMultiple locationsFull service field offices

Scheduling Through USCIS Online Account

The easiest way to request an appointment:
  1. 1
    Create or Log Into Account

    Go to my.uscis.gov and create an account if you don't have one. Link your pending cases to your account.

  2. 2
    Request Appointment

    Find your case, look for appointment request option. Explain why you need an in-person appointment.

  3. 3
    Receive Appointment Notice

    If approved, you'll receive an appointment notice with date, time, and location.

  4. 4
    Attend Appointment

    Bring appointment notice, ID, and all relevant documents. Arrive early.

Calling USCIS Contact Center

To request appointment by phone:

USCIS Contact Center: 1-800-375-5283
• Available Monday-Friday, 8am-8pm Eastern
• Use automated system or speak to representative
• Have receipt number and case information ready
• Explain your emergency or reason for appointment
• Representative may schedule or refer you to field office

Emergency Walk-In Appointments

USCIS field offices may accept walk-ins for true emergencies:
  • Death of family member abroad requiring immediate travel
  • Medical emergency requiring travel
  • Court deadline for evidence
  • Lost green card with imminent travel
  • Bring evidence of emergency (death certificate, medical letter)
  • No guarantee of being seen - arrive early
  • Routine questions do not qualify as emergency

What to Bring to Your Appointment

Prepare these documents for your USCIS appointment:
  • Appointment notice (if you have one)
  • Government-issued photo ID (passport, green card, driver's license)
  • All USCIS receipt notices related to your case
  • Copies of filed applications
  • Evidence supporting your request
  • Emergency documentation if applicable
  • Pen for any forms you may need to complete

Common Appointment Purposes

What can be accomplished at a USCIS field office:
PurposeCan Be Done?Notes
ADIT stamp (I-551)YesTemporary green card evidence
Emergency advance paroleSometimesMust prove emergency
Reschedule interviewMaybeCall first
Submit additional evidenceSometimesUsually mail preferred
General case questionsLimitedOften handled by phone
File applicationsNoUse lockbox or online
Pick up documentsSometimesIf arranged in advance

ADIT Stamp (Temporary Green Card Evidence)

One common reason to visit USCIS is to get an ADIT stamp:

When You Need ADIT Stamp:
• Green card approved but not yet received
• Lost or stolen green card
• Green card expired and renewal pending
• Need proof of status for employment or travel

How to Get:
• Schedule appointment or walk in for emergency
• Bring passport and approval notice
• USCIS stamps your passport as temporary evidence

Colton USCIS Appointment Assistance

SoCal Immigration Services helps Colton residents with:
  • USCIS appointment scheduling guidance
  • Document preparation for appointments
  • Emergency request documentation
  • Arabic and English language support
  • Understanding appointment outcomes
  • Follow-up action planning

FAQFrequently Asked Questions

Q:How long does it take to get a USCIS appointment?

A: Appointment availability varies. Emergency requests may be accommodated within days. Routine requests may take several weeks. The online system will show available times.

Q:Can I walk in to a USCIS office without an appointment?

A: Only for true emergencies like urgent travel due to death or medical emergency. Routine questions and requests require appointments. Walk-ins may wait hours or be turned away.

Q:What if I miss my USCIS appointment?

A: Contact USCIS as soon as possible to reschedule. Missed appointments without rescheduling can delay your case. For interviews, a missed appointment may be treated as abandonment.

Q:Can someone else attend my appointment for me?

A: Generally no. You must appear in person for immigration appointments. An attorney or representative can accompany you but cannot substitute for you.

Q:Is the San Bernardino USCIS office close to Colton?

A: Yes, the San Bernardino field office is approximately 4 miles from Colton and is the nearest full-service USCIS office for Colton residents.

Q:Can I ask questions about my case at the appointment?

A: You can ask, but officers may have limited information. They can confirm case status, provide temporary evidence of status (ADIT stamp), and handle specific requests you scheduled for.

Disclaimer: This article provides general information about immigration services in Colton and does not constitute legal advice. SoCal Immigration Services is a document preparation company, not a law firm. For legal advice specific to your situation, please consult with a licensed immigration attorney.
Published: January 31, 2026Last Updated: January 31, 2026

Need Help Scheduling a USCIS Appointment in Colton?

Our Arabic-speaking team can help you navigate the USCIS appointment system and prepare for your field office visit.

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